Account Management Program

KWE provides customized attention and detail to all of our customers as a value added management and customer service function. KWE is globally organized around an account-team structure, in which global, regional and site leaders are empowered to make and implement decisions required to fully support global accounts. The centralization and direction provided by the Global Leader helps ensure that the mutual corporate goals identified by KWE and our clients are promoted and met. The empowerments given to the regional and site teams help to ensure that the specific infrastructure and services provided to our clients are appropriately localized to meet specific needs and goals of the local sites and customers. This is a vital balance based on a "small-government" model, which has proven to be particularly effective in KWE's business partner customer relationships.

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Kintetsu World Express (U.S.A.), Inc.
One Jericho Plaza Suite 100
Jericho, NY 11753
Customer Service: 1-800-275-4045
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